Background
The Connection Club (“we”, “us”, “our”) is a community-based organisation offering events, memberships, and services designed to support connection and wellbeing for women.
Website: https://www.theconnectionclub.team/
If you have any questions about this policy, you can contact us via the website contact form.
What information we collect
We may collect and process the following personal data:
Name
Email address
Phone number (if provided)
Billing and payment information
Event attendance information
Information you provide when contacting us
Marketing preferences
Any additional information you choose to share with us
We only collect the information necessary to provide our services and improve your experience.
How we use your information
We use your data to:
Manage memberships and event bookings
Communicate with you about events, updates, and services
Send newsletters and marketing communications (if you opt in)
Respond to enquiries and provide support
Improve our services, website, and community experience
Comply with legal obligations
Email marketing
We use Flodesk to manage our email communications.
If you sign up to receive emails from us, your information will be stored and processed through Flodesk. You can unsubscribe at any time by clicking the link in any email or contacting us directly.
Lawful basis for processing
Under UK GDPR, we rely on the following lawful bases:
Consent – for email marketing and optional communications
Contract (T&Cs) – to provide memberships, events, and services
Legitimate interests – to improve our services and maintain our community
Legal obligation – where required by law
Sharing your information
We do not sell or rent your personal data. We may share your data with trusted third parties where necessary, including:
Payment processors
Email marketing platforms (Flodesk)
Website hosting providers
Event management tools
All third parties are required to handle your data securely and in line with data protection laws.
Data storage and security
We take appropriate steps to protect your personal data and keep it secure.
Your information is stored securely and only accessed by those who need it to provide our services.
How long we keep your data
We retain your personal data only for as long as necessary to:
Provide our services
Meet legal and accounting requirements
Maintain accurate records
You can request deletion of your data at any time.
Cookies
Our website may use cookies to:
Improve website functionality
Understand how visitors use our site
Enhance your browsing experience
You can control or disable cookies through your browser settings.
Your rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time
Object to certain types of processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us via our website.
Third party links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
Updates to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
If you have any questions about this Privacy Policy or how your data is handled, please contact us via: mel@theconnectionclub.team
Last updated: March 2026